Privacy Policy

This Privacy Policy explains how Toro Wellness Studio collects, uses and protects the personal data of visitors to its website.

Toro Wellness Studio respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek law.

  1. Data Controller

The data controller is Toro Wellness Studio.

Address:
Thessaloniki 248,
Tavros Attica, 177 78

Contact email:
info@torowellness.gr

Telephone:
21 0345 5654

  1. What data we collect

Through our website, we may collect the following data:

  • Full name
  • Email address
  • Telephone number
  • Age, if submitted through the form
  • Fitness goals or message submitted through the form
  • Information about previous exercise experience or possible limitations, only if you voluntarily include it in your message
  • Technical website usage data, such as cookies, IP address, browser type and basic browsing information

We do not ask you to send sensitive personal data unless it is strictly necessary for your communication with us and you provide it voluntarily.

  1. Why we use your data

We use personal data for the following purposes:

  • To reply to messages or requests you send us
  • To contact you regarding our services, programs or appointments
  • To better understand your needs and goals
  • To improve the website user experience
  • For the security and proper operation of the website
  1. Legal basis for processing

The processing of personal data is based on:

  • Your consent, when you complete and submit a contact form
  • Our legitimate interest in replying to requests and ensuring the proper operation of the website
  • The need to take pre-contractual steps when you request information about services or appointments
  1. Data retention

We keep personal data only for as long as necessary for the purpose for which it was collected.

Messages submitted through the contact form are kept for a reasonable period of time so that we can reply to and manage your request. When the data is no longer necessary, it is securely deleted.

  1. Cookies and third-party technologies

The website may use cookies or similar technologies for proper operation, security, user experience improvement and traffic analysis.

The website may also include third-party services, such as Google Maps and links to social media platforms. These services may collect data according to their own privacy policies.

  1. Sharing data with third parties

We do not sell or rent your personal data.

We may share data only when necessary with partners who support the operation of our website or services, such as hosting providers, technical support providers, email services or analytics providers, always for the purpose of the proper and secure operation of the website.

  1. Data security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or misuse.

However, no data transmission over the internet can be considered completely secure.

  1. Your rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability, where applicable
  • Withdraw your consent, when processing is based on consent

To exercise your rights, you can contact us at info@torowellness.gr.

  1. Right to lodge a complaint

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the Hellenic Data Protection Authority.

  1. Changes to this Privacy Policy

This Privacy Policy may be updated when necessary, in order to reflect changes in the operation of the website or applicable law.

Last updated: May 2026